Troubleshooting 'No Device Connected' Error with TomTom Home

Are you experiencing issues connecting your TomTom navigation device to your iPhone? If so, you're not alone. Many users have reported encountering the frustrating 'no device connected' error when trying to pair their devices. In this article, we'll provide step-by-step instructions on how to resolve this issue and get your TomTom Home up and running smoothly.

Understanding the Connection Process

To begin with, let's take a closer look at how the connection process works between your laptop, PC, and TomTom navigation device. The key is to set up a reverse SSH tunnel from your PC behind the router to your laptop, provided that your laptop has a specific IP address. To do this, use the following command on your PC:

ssh -v -N -R port_of_laptop:localhost:local_port_of_pc

If your laptop is also behind a router, you'll need to forward a port from the laptop's router to a port on your laptop.

Setting Up an OpenVPN Server

Another option is to set up an OpenVPN server listening on UDP 1194 port. This can be done by using a free-tier micro EC2 instance on AWS with an elastic IP. When you SSH to this server, you'll have access to your PC behind the router.

Resolving the 'No Device Connected' Error

Now that we've covered the basics of setting up the connection process, let's focus on resolving the 'no device connected' error. Here are some steps you can follow:

1. Turn off and then turn back on your iPhone.

2. Pair your iPhone with your TomTom navigation device as if it were for the first time.

3. Go to Settings > Bluetooth on your iPhone and forget your device if it shows up in the list of previously paired devices.

4. Close the MyDrive app on your iPhone.

Additional Troubleshooting Steps

If you're still experiencing issues, try the following additional troubleshooting steps:

1. Check if there's a newer version of iOS on your phone and install it if available.

2. Set up the pairing between your iPhone and your device as follows:

* On your navigation device, open Settings > Bluetooth > iPhone and select Delete Phone.

* Then, check if there’s a newer version of iOS on your phone and install it if available.

3. Choose the updates you want to install, then select Update now.

By following these steps, you should be able to resolve the 'no device connected' error and get your TomTom Home up and running smoothly. Remember to always keep your iPhone software and navigation device updated to ensure optimal performance.

Tomtom home saying no device connected